Page 1 of 2

Installer Issues - Alternate Download

Posted: Mon Apr 29, 2013 12:34 pm
by Cossid
If you are having issues using the installer or the auto-updated, please post here, with details of the errors if possible.

I will try to maintain an alternative download here for those that do have such issues.

The current alternate client download is available at:
[Removed] - The installer has been changed to one that should not be as error prone.

Re: Installer Issues

Posted: Mon Apr 29, 2013 10:45 pm
by Yoda
Dear Caleb,
Again had issues, but muddled through them based on the last recommendations you passed to me through Hetulik for the SE 7.0.7 update, which was the first update this war I ever had any issues with. Appreciate the alternate download in the forums - will look there first in the future. Thanks. - Yoda

Re: Installer Issues

Posted: Sat May 04, 2013 11:57 am
by Yoda
Dear Caleb,
Had usual issue with update on newer Core i3 Windows 7 computer - of course, noticed it at 9:28 PM Eastern time - in my near panic to join the scouting, forgot you were posting update to forums, so puzzled through the information from the error message to get the .9 release #, then downloaded it somehow (I am like a Trobriand Islander with computers), and changed my SE shortcut to reflect .9 release. And, joined the game; only took me 20 minutes or so. No big deal. (still have decent planets; Het advised me of a couple of them). Also, as usual, the old backup Pentium M Windows XP laptop updated like a charm with no issues this morning.
Question: Can the old SE downloads(7,8) be deleted?
Yoda

Re: Installer Issues

Posted: Sat May 04, 2013 12:15 pm
by Cossid
Yes, you can safely delete 0.7.0.8 if you extracted 0.7.0.9 to a different directory.

Can you please post the full error/errors you are getting with the installer here?

Re: Installer Issues

Posted: Mon May 06, 2013 2:50 pm
by Yoda
Greetings, Caleb,

Had issues with update; as we discussed, attempted to carefully note sequence of events, as follows:

1) Click my desktop shortcut to SE
2) Usual "Open File - Security Warning"
3) Shortcut is directing me to C:Users\Owner\Downloads\SE_0.7.0.9\StellarEmperor.exe
4) Click on "run" in Warning
5) Password requested - entered password
6) "Welcome to SE" screen appears under pop-up "Upgrade Available"
7) Pop-up says See http:alpha.StellarEmperor.comAbout/GettingStarted#Download for new....
-if I try to bypass and enter galaxy, Upgrade Available pop-up flashes angrily at me.
-if I click on the line, it haughtily advises me "This Page Can't Be Displayed"
-if I click okay - simply disappears
8) So I attempted to enter the pop-up address - didn't work as it stood, or with a "." after "com". After I put a "/" between "com" & "About" in the above line, it took me to "Downloading the Client" in the SE site.
9) So I clicked on the link displayed (http://alpha.SE.com/SEClient/SE.exe) (SE spelled out, of course)
10) Selected "Save", then view download SE(5)exe, then "run"
11) Pop-up appears "Cannot Start Application" "Click HERE to send error to the deployment server and check for known solutions to this... Also options for "Okay" and "Details"
12) When I click HERE it goes to SE Alpha Welcome Page, to no avail.
13) When I click "Okay" Pop-up completely disappears.
14) When I click "Details" I get the following:

(EDIT 5/17/13: DELETED LENGTHY DETAILS TO REMOVE UNNEED DATA CLOGGING UP FORUMS -YODA)

15) Throw up my hands in anguish and despair, and use convenient link in your previous post - still need to unzip that, and alter my shortcut to reflect version 10, but not that big a deal. Again, the old backup laptop updated with no problem at all.
Help me, Obi-Wan...er... Caleb, You're my only hope!

Re: Installer Issues

Posted: Mon May 06, 2013 4:04 pm
by Cossid
I clearly had the link wrong (missing the / in the url) for the manual upgrade url, that will be fixed moving forward.

Two things to try.

First, redownload http://alpha.stellaremperor.com/Stellar ... mperor.exe and try running it again. I have changed some of the code signing, and I'm not sure if it will make any difference or not.

Second, if that did not work, please try running the following command (WINKEY + R):

Code: Select all

rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache
and then run the installer from the first step once more.

Please let me know how it goes!

Re: Installer Issues - Alternate Download

Posted: Fri May 17, 2013 10:09 am
by Yoda
Dear Caleb,

As info - since update 0.7.0.11, the updates have been successfully implemented on my computer with no issues. Can't explain why - very happy about it - believe I will simply attribute it to one of those mysteries of life. Thanks, Yoda

Re: Installer Issues - Alternate Download

Posted: Fri May 17, 2013 10:37 am
by Cossid
Excellent. I made some changes to the version enforcement, perhaps that is what is doing it.

Re: Installer Issues - Alternate Download

Posted: Wed May 22, 2013 12:15 pm
by Yoda
Dear Caleb,
As info- was unable to enter SE this AM about 10:30 Eastern - short on time then so just did PM through website - (no issue there at all). Attempted to enter again about now 1:00 PM - Am able to sign in, see who is online, and enter galaxy, but when clicking on "Alpha War 2" am immediately "disconnected from host", and, after closing that message, return to the Username/password screen. Same situation on backup computer. Thanks, Yoda

Re: Installer Issues - Alternate Download

Posted: Wed May 22, 2013 4:18 pm
by Cossid
I am seeing the same issue, looking into it.
Edit: I have resolved the issue by restarting the flight service, still looking into the cause.

Re: Installer Issues - Alternate Download

Posted: Wed Aug 21, 2013 7:53 am
by setalon
I tried clicking the link for the current download it says resource not found.... is there another link for the Zip file?
I,ll be on Friday for reset since the war I was leading in MW$ ended kinda early witha surrender from the enemy:)

Re: Installer Issues - Alternate Download

Posted: Wed Aug 21, 2013 8:41 am
by Cossid
Sorry, I updated the update post, but not the original post. It is updated now.

There will probably be one more update before the next war begins, I'll be sure to keep the link updated.

Re: Installer Issues - Alternate Download

Posted: Fri Sep 27, 2013 1:30 pm
by setalon
Server Error in '/' Application.
--------------------------------------------------------------------------------

The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested URL: /StellarEmperorClient/SE_0.8.5.1.zip

I cant get the client on my home computer see above error...so no access except for pm..

Re: Installer Issues - Alternate Download

Posted: Fri Sep 27, 2013 2:02 pm
by Cossid
setalon wrote:Server Error in '/' Application.
--------------------------------------------------------------------------------

The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested URL: /StellarEmperorClient/SE_0.8.5.1.zip

I cant get the client on my home computer see above error...so no access except for pm..
Sorry, forgot to update the link for beta, the first post now has the correct link once more.

Re: Installer Issues - Alternate Download

Posted: Sun Sep 29, 2013 1:49 pm
by Cossid
Original post updated for version 0.8.6.1